The Information Technology Act-2000 (ITA-2000)
applicable in India has provided legal recognition to Electronic
documents. However, for an electronic document to be accepted as
evidence in a court of law, there are certain formalities to be
completed. Presently there is no proper mechanism available to the
common man to accomplish this objective.
When this service was first
introduced, the digital signature system had not been in place.
Hence this service was introduced.
Subsequently when the digital
signature systems became available, there were still certain issues
of acceptability. For example,
having a digital certificate and using it against an outgoing
e-mail will not provide sufficient evidence if the addressee
contends that he has not received the mail.
Any Netizen (including a business entity) who
wants to use electronic documents in the form of E-Mails and Web
Pages to conclude valid Digital Contracts and require the offer or
acceptance documents to be preserved for future use as evidence.
The Certified E-Mail Forwarding Service is a
critical service requirement for Companies who send out e-mail
notices of various kinds to their customers and would like them to
be available for future legal use. Online Stock brokers sending
contract notes by e-mail, Banks and Financial Institutions sending
default notices, Insurance Companies sending premium notices are
examples of such Companies.
No. This Service is Not a Notary Service under the Notaries Act 1952. The
certification process used by CEAC will follow the principles
enunciated in Information Technology Act 2000
Remote Certification refers to the certification
of contents of an electronic document requiring a virtual visit of
a computer. Typically, when the contents are in the e-mail box or
desktop of a computer the owner of which cannot physically be
present along with the official of CEAC who provides the
certification, an arrangement will be made for the virtual visit of
the concerned electronic document under the authority of the owner
of the document. There will be additional charges for such a
certification.
The cost of CEAC archiving and certification
depends on the size of the document in terms of number of A4 sized
print outs with a minimum. The current pricing is as follows.
a) i) E-mail to E-mail (Sent) : Rs 500 per page
with a minimum of Rs 5000/-
ii) E-mail to Address: Rs 500
per page with a minimum of Rs 5000/-
b) E-Mail to E-Mail ( Received) : Rs 500 per page with a
minimum of Rs 5000/-
c) Web Page: Rs 500 per page with a minimum of Rs
5000/-
d) Certified E-Mail Forwarding Service is
offered in the following three phases.
i) Certified Sent
ii) Certified Delivered
iii) Certified Read
The cost of this service is negotiable based on
the volumes.
Cost of service does not include out of pocket
expenses and remote certification costs. In the event an official
of the center is required to give personal evidence the cost of
travel and stay will be required to be paid.
In the event electronic content is accessible
through a remote Computer, CEAC may use remote desktop sharing
tools for the document observeration session prior to recording. In
such cases an additional charge of RS 2000/- would be payable for
the remote session.
The payment of the minimum amount of Rs 5000/- should be first paid online through Naavi's Payment Center,
using Naavi's Payment Receipts at the time of placing the request.
In case the actual charges are higher, an invoice
for the additional amount would be sent by e-mail along with the
instructions for payment and it can be paid online as a secondary
payment.
Payment for Certified E-mail Forwarding Services
will be as per the negotiations.
All Payments are being received online through
ccavenue.com's Sub-merchant service.
Forward the Sent Mail, as an attachment,
to ceac.naavi@gmail.com with the
words "CEAC-Sent" in the subject line, indicating the
registrant's address
E-Mail Received
Forward the Received Mail, as an attachment,
towith the
words "CEAC-In" in the subject line, indicating the
registrant's address
E-Mail-Address
Forward the Mail to be sent by E-Mail, as an
attachment, to
ceac.naavi@gmail.com
with the words "CEAC-address" in the subject line indicting the
destination postal address and registrant's address in the body
of the mail.
Web Page
Forward the web page as an attachment to
ceac.naavi@gmail.com with the
worlds "CEAC-web" in the subject line indicating the
registrant's address.
CEAC may confirm the document by sending
confirmatory messages to the counter party of an E-Mail or by
visiting the web site, take print outs and then register the contents
in a "Register". Entries will be made in writing in the register
containing appropriate references to the document with a copy of the
document itself being pasted to the register. Each page of the
register will correspond to one page of the certificate and every
page of the register will be properly accounted so that no
interlineations are possible. The CEAC will also create and keep
ancillary documents in the register itself time stamping the
transaction based on its own confirmatory process.
CEAC wants to retain the option of rejecting
documents that are indicative of any un lawful activity and to report
to the law enforcement authorities in case any transaction is
indicative of activities alien to the Country. This is a
responsibility imposed by operation of laws of the country. Additionally, CEAC wants to confirm the documents registered as
genuine by its confirmatory process which involves re-sending the
e-mail for confirmation to the counter party. The privacy of the mail
will be preserved subject to these conditions.
Confidential archiving means a process of
archiving a document without the counter party coming to know of it.
In the web page archiving, we do not propose to inform the web site
owner specifically of the archival process since only publicly
accessible Web pages alone are archived. The normal procedure for
E-Mail archival is to send the confirmatory message to the counter
party and hence the fact of archival is not confidential. This
procedure has been adopted to prevent false document registration.
This is required to make the communication non repudiable. CEAC
therefore does not recommend confidential archival as it weakens the
acceptability of the evidence. Any requests to the contrary can be
addressed as a special request to
ceac.naavi@gmail.com and will be dealt
with appropriately.
The registrants are provided with their own copies
at the time of registration and support if any may be required for
issue of duplicate copies or for substantiating the evidence for a
Court at the time of any arbitration or litigation. CEAC will
preserve the register for a minimum of 5 years. It will also send
electronic confirmation to a Court when required without further
charge. In case duplicate copies of the certificates are required
suitable charges will be indicated at the time of request. If
personal appearance is required in a court of law, an authorized
representative would be deputed subject to the reimbursement of
necessary expenses.
The price for providing support services would be
reasonable and commensurate with the services required as relevant at
the time of availment. No figures can be quoted at present.
CEAC is a division of Ujvala Consultants Private
Ltd, a
body corporate and presently run buy Na.Vijayashankar, also called
Naavi, founder of Naavi.org and other related web sites. The
registered office of the Company is
located in Bangalore, India. The relevant website is http://www.ujvala.com
Not to our knowledge in the form in which the
service is being offered as a "Brick and Click Service".
Services for Archival of electronic documents through a "Vault
Process" is however available outside India. They are basically meant
for the back up purpose and not necessarily for Cyber Evidence
purpose.
CEAC service is a hybrid service not
easily classified into other known types of services. However, it
falls into the category of "IT Enabled Service" which is
likely to be classified as an "Intermediary" under section 2 (w) and
Section 79 of Information technology Act-2000.
The CEAC service is a first of its kind service
not only in India as well as world over. The legal status of the CEAC
certificates has to therefore emerge out of the way the society and
its various constituents including the Netizens, the Law Enforcement
Machinery, The Judiciary and the Government perceive the service. At
the least, it should have the status of a " Witness of an
Independent Third Party to the existence of document archived".
No. However the prospect of its acceptance is high
in view of the witness being a third party. Since there is no
precedent for this service any where in the world, we need to wait
for community acceptance first and then hope for judicial acceptance.
The first time a CEAC report came for Judicial
review was in the case of State of Tamil Nadu Vs Suhas Katti at AMM
Court Egmore, Chennai. This was a case in which the entire case
hinged on a web page at yahoo groups which had been certified by CEAC.
Based on the evidence presented, the Court gave a conviction in the
case which was also upheld in the appeal Court. This can therefore be
considered as a precedent.
For the information of the public, a copy of the
judgement in the Suhas Katti case is available
here.
(Original copy is available athttp://www.ceac.in/suhaskatti_1.pdf and
http://www.ceac.in/suhaskatti_2.pdf here for information. These are PDF
files of size 9.5 MB and 6.5 MB respectively. Please right click and
download if your browser gives an error ) Page 16 of the
judgment makes reference to the Cyber Evidence Archival Center.
It must be remembered that CEAC only confirms the
existence of electronic document in a specified form. It does not
certify that the contents of the electronic documents are true. From
the contents available, the Police, Lawyers or the Judiciary
can arrive at their own conclusion about the content. In certain
reports, some visible indications in the content which needs
highlighting may be highlighted with information such as the WhoIs
record or IP Address resolution etc. In such cases there would be an
element of expert investigation into the parts of the content.
Normally this would be done since the relevant records may be removed
or become in-accessible subsequently.
a) Digital Certificates cost annual fees to maintain.
The costs may vary between Rs 750 to Rs 1500 per year depending on
the class of certificate.
b) Use of Digital Certificates in shared machines is
open to risks of Key compromise.
c) Revocation verification systems of Digital
Certificates are not reliable.
d) User is exposed to configuration risks of
"Auto Sign" and "No Revocation Check" configurations which can
lead to unintended use of a signature and trusting of a revoked
certificates.
e) User is exposed to the risk of negligently
configured passwords to protect key files or use of "Auto Complete"
feature for passwords.
f) User has no easy remedy against an addressee who
maintains non receipt of the mail.
CEAC certification is apparently a simple registry
service. However, to make the service reliable, CEAC adopts
procedures and technology processes in the back end. These have been
built out of years of experience of Naavi as a Banking professional
and Cyber Law specialist and backed up by the best available
technology at this point of time. The technology inputs are however
subject to change from time to time and are a matter of "Technical
Know How".